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Sprint  
   
 

Do you have an 800 disservice?

If your customers' calls can't get through, your 800 service is only serving your competition.

Sprint can change all that.

First, we carefully analyze your company's business. Then, we tailor the most efficient solution possible from an impressive array of products.

No wonder one of the world's largest retailers trusts us to handle their staggering load of incoming calls.

Working with the customer, we crafted a solution so smart technologically, it not only routes calls to the nearest call center, but more importantly, to the next available agent.

Result? The retailer cut their abandoned calls in half, improved agent productivity and reduced costs.

To find out more about how our customized 800 solutions can work for you, call Sprint at 1-800-827-4800. Unless you're feeling particularly charitable to your competition.

 

 

You can't land more business when your customers are stuck in a holding pattern.

It's a timeworn axiom of business that the calls you don't answer are going to land elsewhere. You can avoid this by changing to an 800 service that lets more calls get through and drives sales up. In other words, a Sprint 800 solution.

For example, with Sprint's 800 Call Director workstation, you simply "point-and-click" to control traffic. As the only all graphics-based, network management tool in the business, it allows you to react fast to avoid 800 traffic congestion. And unlike AT&T's cumbersome system, there are no complex routing trees to manipulate.

Finally, Sprint's reliability is unsurpassed. We built the first nationwide 100% digital, fiber optic network. The very same network that stood up to the San Francisco earthquake as well as hurricanes Hugo and Andrew.

Call Sprint now at 1-800-827-4800. Your customers can hardly wait.

 
       
       
       
 
TELECOM

Either way Sprint was losing out. They couldn't afford companies trying to run their own 800 service or handing over the job to inexperienced providers. The funny thing was, these companies couldn't afford it either! Not with all the customer service delays and system crashes.

Sprint was anxious to point out these dangers, but without the usual chest-pounding so often seen in telecom ads. Consequently, our national print campaign deftly avoided smiling Sprint customers. Instead, typography communicated the delay message, photography dollars returned to the client, and Sprint 800 service inquiries rose substantially.

 

   
   
         
         
 

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